TalkMate Video Walkie-Talkies for Kids

1. All orders are processed within 24–48 hours of purchase.

2. Standard delivery within the UK takes approximately 4–8 business days, depending on your location.

3. Once your order has been dispatched, a tracking number will be sent via email so you can follow your parcel’s progress with Royal Mail.

We stand behind the quality of every product we offer.

If something isn’t right, we’ll make it right — whether that means a replacement or a full refund.

Your satisfaction is our priority, and every order is backed by our30-day satisfaction guarantee.

1. Do BuddyTalk walkie-talkies need Wi-Fi or an app?

No — BuddyTalk works completely offline. Kids can see and talk to each other instantly without Wi-Fi, apps, or phones.

2. What’s the range?

They work up to 150 metres (around 500 ft) depending on surroundings.

3. Are they safe for children?

Yes. They use a private radio link, so only the two paired units can connect — no internet or third-party access.

4. What age is BuddyTalk suitable for?

Recommended for ages 3–12 — simple to use, fun, and encourages creative play.

5. How do I charge them?

Each unit comes with a USB charging cable and built-in rechargeable battery.

6. Are they good for outdoor use?

Absolutely! Perfect for home, garden, park, or even small adventures.

7. What colours are available?

BuddyTalk comes in Pink and Blue — bright, fun, and kid-friendly.

8. Is there a warranty or guarantee?

Yes, every order is backed by a 30-day money-back guarantee for peace of mind.

9. How long does the battery last?

On a full charge, BuddyTalk can last up to 5–6 hours of continuous use, depending on usage and brightness settings.

10. Can different sets connect together?

No. Each pair is pre-synced for privacy — ensuring only your two devices communicate with each other.

11. Is it safe for younger kids to handle?

Yes. The devices are made with rounded edges and durable materials designed for children’s hands.

12. What’s included in the box?

You’ll receive 2 BuddyTalk units, 2 charging cables, and 1 user manual.

13. Does it work in the dark?

Yes! The screen and buttons are backlit for easy use even in low light.

14. Can I return or exchange my order?

Yes, we offer a 30-day return or exchange policy if you’re not fully satisfied with your purchase.